Recent reviews:

'very impressed with the service'

5 star rating

Dear Custom Group

Thank you so much for supplying our School curtains.

We were very impressed with the service you offered and we have had lots of lovely comments about them.

Would you please pass on a big ‘Thank You’  to the fitter who was very professional and helpful.

Yours

 

Mrs W Thulbourn

School Business Manager

Burrowmoor School

'very good customer care and advice'

5 star rating

Russell

I am just dropping a quick email to regarding your engineers who came from Nottingham to Aberdeen’s Gordon Barracks.

I would like to inform you the engineers presented themselves very professionally and did an outstanding job fitting a huge amount of curtains around the barracks.

We are extremely pleased with the end product and the curtains have made such a difference to our site.

Your engineers offered very good customer care and advice and very tolerant of myself whilst I was checking if I had made correct and precise decisions within each building, which would have been a harder task had they not been as skilled as they were.

I have requested more curtains be fitted and have submitted my demand to the DIO.

Regards

 

Mrs Irene Ramsay

Gordon Barracks

'very conscientious and courteous'

5 star rating

To whom it may concern

I would like to say that your 2 operatives have done a lovely job and been very conscientious and courteous. We are very impressed.

Kind regards, On Behalf of Arc Assist

Hilary Kiggins

Arc Partnership

 

 
 

'nothing but great service'

5 star rating

Hi Sally,

Hope you are well. Firstly to say how impressed we were with your fitters. They were so efficient and worked quickly. We’ve received nothing but great service from you all!  Which leads me to my second point – we would like to get some more quotes for more blinds! As we have now realised that the windows facing north-west are also affect by the sun in the afternoon. We would be looking for similar amounts to the previous – Top floor and middle floor with two blocks of 5 windows. Please can we arrange a visit to get a price?

Thank you,

Sophie Young

Marmalade

'approachable company, always friendly'

5 star rating

Great service and great product. Approachable company, always friendly.

ND

Durham University

'really nice guys'

5 star rating

Hi,

I have to compliment your fitting team on their commitment and attitude. Really nice guys.

MS

Guild Players

'not many companies will go that extra mile'

5 star rating

Hi

Thank you so much for your help today, everything looks great and the fitter was brilliant again thank you not many companies will go that extra mile

TS

 Royal Agricultural University, Cirecester

'We couldn't have asked for a better service'

5 star rating

Hi Leanne,

Thank you for our invoice, the school office are processing this and will be in touch soon.

The guys who fitted the equipment were excellent and really helpful. We couldn't have asked for a better service.

Thank you!

Look forward to booking a time to sort the rest of the order.

Regards,

HJ

Hollyfield Primary School

'Briliant service as always'

5 star rating

Brilliant Service as always. Thank you.

EH

Hall School, Norfolk

'another happy member of staff'

5 star rating

 Good afternoon,

 I’ve just had another happy member of staff come to me to say how lovely their blinds look.  It’s such an important aspect of an office especially when you face the sun!.

 Regards,

DB

Loughborough University

'Custom Group have already been recommended by us on more than one occasion!'

5 star rating

Emma,

Could you please pass on our thanks to Paul and Jack for an excellent installation at Pewsey Vale School.

Paul and Jack were absolutely great! Installation was agreed for 02 April but not long after Paul and Jack arrived on site and started work they accurately identified asbestos and acted promptly and professionally in terms of advising school immediately and taking the appropriate health & safety steps. They were very patient whilst we verified their findings and at no point showed any irritation at being held up! They then returned, as agreed, on Monday 13th and completed their work on the 14th. The Drama room where the installation took place was left very clean and tidy. Custom Group Limited have already been recommended by us on more than once occasion!

 Could you please pass on or thanks to Paul and Jack.

 Thank you.

 Regards,

DC

Pewsey Vale School

'extremely professional'

5 star rating

Hello Leanne,

I’m not sure you are the right person to send this but if not please forward on.

I am just emailing to praise the gentleman that fitted our Curtains and blinds on Monday the 16th of February.  They were extremely professional and we would have absolutely no problems recommending your company.

 Thank you once again for the excellent service.

GC

Derby Group Practice,Portsmouth

 

'excellent service throughout'

5 star rating

Hi Paul

 Just wanted to drop a quick note to say how pleased we are with the blinds and curtains. 

 An excellent service throughout which we appreciate. Look forward to working with you again.

 Kind regards 

 DM

Greenfields Community Housing

'They look lovely'

5 star rating

Russ

Just wanted to say thanks, the chaps that fitted the blind were very pleasant and they did a great job. They look lovely.

Thanks again and hope to see you soon.

KB

Office Manager, Ulyett Landscapes Ltd

'pleasant and efficient'

5 star rating

 Hi Mick

 Just wanted to let you know that we are very pleased with our divider curtains and to say how pleasant and efficient the two fitters were. 

 Kind regards

 J E

 Cedric and Cecil

 

'Was a pleasure using Custom Group'

5 star rating

Was a pleasure using Custom Group for the re-wire of our theatre. The installation team led by Paul have done a great job and I will certainly be using Custom Group for future projects.

KG

Robert Ludlam Theatre

 

 

'Good quality curtain and track'

4 star rating

Excellent turn around in such a short space of time, really appreciate your help.

Good quality curtain and track and good customer service

Thanks

RS 

Sensory Technology

'Prompt service and great work ethic'

5 star rating

Prompt service and great work ethic.

Many Thanks

RG

Greenacres School

'very competitive against both a local and national company'

5 star rating

Hi Zoe,

Fingers crossed I got the sizes correct!
 
Joking aside I have been very impressed by the service provided during the sales enquiry stage and you are indeed very competitive both against a national and a local company which is great for us as the Hall is a charity run organisation and funds are very limited indeed.  Assuming all sizes are good for the blinds and the curtain I am confident that we shall proceed and turnaround is critical for us as the project is grant funded and we don’t get paid until the works are finished.
 
Trust you have a good weekend and looking forward to getting confirmation from Micks visit.
 
Once again pls send eta for Micks visit.

CM
 
Kirkbythore Parish Council

'I wish more places were as efficient and helpful'

5 star rating

Exellent Customer Service. I have dealt with Custom Group on two separate occasions requesting specific product data. I have found the front end customer service personnel to be very helpful, with a swift response guaranteed. I wish more places were as efficient and helpful.

SA

Derbyshire County Council

'very happy with the work'

5 star rating

 Hi Leanne

Just to say we are very happy with the work completed by your company. The new poles look great and the service was excellent .

Regards Elaine

EP

Rolls Royce

'very pleasant and competent'

4 star rating

 

Job well done by two very pleasant and competent members of your staff.

Many Thanks

Birgit Dean

'outstanding quality and workmanship'

5 star rating

 

...Also – just to mention that if you ever require references from other establishments looking to purchasing through you then I am more than happy to provide one, you’ve done a huge amount of work for us over the years and have been very quick to rectify the very few issues that we have had – outstanding quality and workmanship.

DW

Hampton College

'so pleased and impressed'

5 star rating

We were so pleased and impressed with the service we received, from our first enquiry to the fitting of our new curtains in pre-school. The curtains look great and have really made a difference to our rooms. We have also received lovely comments from parents and visitors too.

AP

Little Acorns Pre School

'We look forward to welcoming you back'

5 star rating

Hi 

May I express our very grateful thanks to Custom Group Ltd for the way in which they processed our order in time for our Open Evening last night.

Although an ageing building, between all contractors and ourselves, we managed to dress it in it's 'Sunday Best'. The contribution of fitting 'corporate' style blinds made a massive contribution to the presentation of the school.

We look forward to welcoming you back at a agreed date after May for the Drama curtains and stage.

With grateful thanks.

PB

Honywood Community Science School

'very professional and helpful'

5 star rating
Hi Emma,
 
Please see the email below from the department regarding yesterdays installation. I would also like to add my thanks to the fitters and all Custom Group fitters that we have on site. They are very professional and helpful in what they do when they are here.
 
Regards,

AS

University of Leicester

 

'so pleased with the result'

5 star rating

Could you please pass on my thanks to Michael and the fitting team for the work you did over half term to restore our blinds and curtains across the whole school to an excellent standard.  I was so pleased with the result that I thought I must pass this on to you. 

 CS

West Bridgford School

 

'a big thank you'

5 star rating

Hi Chris, I hope you are well.

Now the mess has been handed over, I just want to say a big thank you to you for all your help and support throughout the process, from selecting colours for curtains, organising the hanging of them all and coming in to dress the curtains in the public rooms. Which, you will be pleased to know, are still as you left them. 

Please would you also say thank you to Emma for me. Without both your help and support, along with the fitters, I would not have been able to provide the finish article that I have. Here’s’ to the next project

JH

RSME Minley

 

'a brilliant job'

5 star rating

Hi Chris

I just wanted to let you know that the curtains are up in the loggia and I am getting positive comments already, a good sign!

Please could you thank the two guys who installed them, they have done a brilliant job.

AH
York House Manager
London Borough of Richmond

'performed brilliantly'

5 star rating

Can I add a big thank you to all your team in getting the marketing suite rushed through. I have to say they have performed brilliantly.

Kind regards

TR
W********* Ltd