We are one of the first Window Furnishings companies in the UK to have successfully been awarded the ISO14001 accreditation, in recognition of our continued work on a variety of Sustainability and Environmental initiatives.


As a business committed to quality, we have operated a formal quality management system since 2000 under ISO9002. We have subsequently moved over to the more modern ISO9001 standard which has enhanced focus on customer feedback. This dovetailed well with our own internally developed policy of randomly picking previous contracts for a full post installation quality review.


In recognition of the Company’s understanding, commitment and management of Health and Safety we have been accepted into the Contractors Health and Safety Assessment Scheme.


CRB Certified

For the protection of children and/or vulnerable adults we have performed an enhanced disclosure check on all our externally operating employees..


All our site based employees are CSCS accredited having successfully completed the scheme’s Health and Safety testing system.


The Custom Group Ltd are full British Blind and Shutter Association (BBSA) members and fully support the association's 'make it safe' campaign, aimed at eliminating the tragic deaths of young children from strangulation by blind/curtain cords'.


We don’t know of any other window furnishings company who directly employs their own City & Guilds accredited Electricians, working to IEE and 17th edition regulations. With the increasing trend towards electrically operated products we can offer total control of our installations without the risk, time delays or hassle of 3rd party involvement.


The Custom Group Ltd have recently become accredited with constructionline – a public private partnership formed to promote safety, efficiency and transparency within the Construction Industry


We have been members of the Professional Sound and Lighting Association for many years, an organisation promoting the Performance lighting and sound industries.


All our lead engineers have attended and passed an externally assessed training course organised by the Prefabricated Access and Scaffold Manufacturer’s Association. The purpose of this course is guidance on the safe use, erection and dismantling of access equipment.

Silent Gliss

We have been a Silent Gliss A1 Major Account for over 10 years.


Certified IPAFSelected engineers have certificated external training on the safe use of boom and scissor lift platforms in accordance with the International Federation of Access Platforms.