Sussex Partnership award Custom Group tender for load testing collapsible rails!

Custom Group is proud to announce that it has been awarded yet another NHS contract. Sussex Partnership NHS Trust provides NHS care and treatment for people living in south east England. SPNT has an established mental health service department, providing care and treatment for people with conditions such as psychosis, depression, anxiety, dementia and personality disorder. Their specialist learning disability services provide community and inpatient care for people with complex health needs which can’t be met by other services. Care is provided at people’s homes, in specialist clinics, hospitals, GP surgeries and prisons and is aimed at children, young people and adults of all ages. Suicide by non-collapsible rails was identified in the early 2000’s as one of the greatest risk to adult mental health patients. Various guidance documents have been issued by the department of health since this date, including ensuring that new facilities have anti-ligature rails installed as standard and that existing rails are tested annually for conformance. Custom Group Ltd have been the trust’s chosen service provider for anti-ligature tracks/blinds for over 5 years. During this time we have tested hundreds of rails, identifying ligature risks and replacing with new products as necessary. We are delighted that, after recently completed a competitive tender exercise, Custom Group Ltd have secured a further 3 year contract to fulfil this service with the trust. We look forward to working with the trust’s management and being able to continue positively contributing to the safety of patients using these invaluable facilities.

Other NHS projects carried out by Custom Group

Anti-ligature safety audits for the NHS by Custom Group

Custom Group Ltd are also anti-ligature tracking/blind specialists, supplying NHS trusts, mental health establishments and prisons across the UK.

In addition to supplying and fitting the products themselves, Custom Group offer a ‘safety audit’ – a methodical analysis, testing and result recording of anti-ligature tracking and window blinds to ensure they operate in accordance with manufacturer’s guidelines in the event of a patient self-harm attempt. The audit scope and level of reporting can be tailored exactly to the customer’s requirements. The audit is undertaken by our own employed engineers who are trained to test anti-ligature/safety products from a number of suppliers such as Yewdale and Silent Gliss. 2017 saw 2 new NHS trusts take advantage of this service, Tees Esk and Wear along with Surrey and Borders NHS trust.

Sole supplier to Portsmouth & Isle of Wight NHS Trust

After the completion of a tender process undertaken by the board of Portsmouth and Isle of Wight NHS Trust, Custom Group Ltd were selected as the sole provider for curtains, blinds and tracking for the 'Solent Supplies' team. This team manages a procurement function for Portsmouth Hospitals NHS Trust, NHS Portsmouth, Solent Healthcare, Isle of Wight NHS PCT, NHS Hampshire, Hampshire Community Health Care, Hampshire Partnership NHS trust and NHS London.

Managing Director Mark Johnson commented "We truly have a national presence with typically 150 plus contracts being completed across the UK every week. The board of this particular organisation recognised this during the tender & presentation process and were comfortable awarding us this contract over existing, more locally based providers."

The Custom Group are one of the few authorised suppliers to the NHS for Curtains, Blinds and Tracking under contract number FAG49H000.